If you have voluntarily submitted personal information to the Platform through registration, email, or any other means, you will be deemed a user of the Platform and all terms of this policy will apply to you in its entirety.
3.0 INFORMATION WE COLLECT
Personal information for purposes of this policy is information that identifies you as an individual or relates to an identifiable person.
We may gather (including but not limited to) the following kinds of personal information, depending on the nature of your use of the Platform:
- Contact information such as name, postal address, country, e mail ID and phone numbers, as when you voluntarily register as a user on the Platform, or participate in any conferences/webinars organized by us, or use any interactive features of the Platform
- Demographic data such as age, gender, date of birth or other similar information in response to our questionnaires and surveys you may choose to respond to
- Financial information including the method, mode and manner of payment, transaction details
- Health information such as pre-existing medical conditions, health status or current treatment plans
- Device related information such as IP address or data on device, website, or app usage
- Information that you have voluntarily disclosed in a public area such as social media chatrooms, bulletin boards, user comments etc.
- Personal data made available to us by other websites, business partners or social media services
4.0 USE OF PERSONAL INFORMATION
The Platform only collects personal information essential to offer service requested by you or that we have a legitimate reason to believe are of interest to you, to manage the relationships we have with our customers and partners, to perform activities based on your consent, and for regulatory purposes.
Personal information is typically used by us
- to facilitate user registration on the Platform, the verification of user identity and to prevent frauds
- Enable the user to utilize our Platform effectively by customizing it, making it more relevant and improving its functionality
- Delivering personalized information
- Contacting you for marketing any new products/services/events or as regards any changes on the Platform or for your valuable feedback through e mail or other means.
Additionally, we may use anonymized aggregated data for business intelligence and analysis after you have added or updated your personal information and further, transfer such intelligence, research, or statistical data in an aggregated or non-personally identifiable form to our partners.
Your personal information may be shared with third party service providers who help us to manage services, products, or applications on our Platform; for sending email messages on our behalf; processing payments; or serving, customizing, or delivering marketing. These third-party service providers are required to protect personal data entrusted to them and not use it for any other purpose than the specific service they are providing on our behalf.
We are not responsible for any information you choose to submit and make public through the interactive features of the Platform. Such information may be accessible to other users, search engines, advertisers and any person who is a user of the Platform.
Where you use the online payment mechanism feature on the Platform, we will collect your credit card number and/or other financial information for the billing and payment processes. Such information may be shared to third parties as necessary to complete the billing operation. Verification of credit information is accomplished solely by you through the authentication process offered by a third-party payment gateway which is digitally under encryption.
Our Platform offers you many options to contact us, which invites you to send your feedback to a specified address. Using this feature will activate your email software, but we collect your personal data only to reply to queries. If you require any clarifications about the processing of your e mail and related personal data, please do include them in your message.
In the event of a business reorganization the ownership of your data may be transferred to another entity in accordance with law and your privacy rights would continue to be protected by such other entity.
The Platform will use your personal information for legitimate purposes other than in the usual, necessary course of business either with your prior permission or when so mandated by the law.
5.0 AUTOMATIC TRACKING AND COOKIES
When you access our Platform, our servers automatically record and recognizes your browser or device and the pages you visit through cookies (a type of software program) which are transferred to your device. Information stored through cookies is essential for technical administration of the Platform, user administration and may also be utilized for identified business purposes such as targeted advertising and for analysis to show, among other things, trends, and behaviours.
If you wish to regulate cookie access when you browse the Platform, you may change the cookie settings on your device or indicate your preferences in the cookie check box that will automatically pop up when you visit our site. You may choose to disallow non-essential cookies, though some features of the service being provided may not be available to you.
You agree and acknowledge that no wrongful loss emanates to you when we store, use, process and share your information in any/all manner as described herein and for any other legitimate purpose to facilitate continued access to relevant knowledge/information on health and wellness and for other allied services that the Platform may provision for.
Sensitive personal information such as regarding your health or financials, will be collected sparingly, only to fulfil any contractual obligations as between you and the Platform and/or explicit consent will be obtained before processing of any such information that you may voluntarily disclose.
Any representations as to a user’s age is taken at face value. In case of minors accessing the Platform, we caution supervision by the person holding parental responsibility over the minor. We do not solicit or seek any information from minors. However, if we are made aware of such information being shared, the minor shall be un-subscribed, and all information supplied shall be deleted at the earliest.
We endeavour to protect the privacy of your data to the best of our ability and in full compliance with applicable data protection laws, but cannot guarantee complete security against unauthorised entry, software failure and hacking.
8.0 VERIFYING, MODIFICATION OR DELETING OF PERSONAL DATA
If you want to add, review, update or delete your personal information stored by the Platform you can contact us via the email address shared below. In your email, clearly state the nature of your request (verifying, modifying, or deleting personal data shared on the platform) and include the URL of the webpages your request refers to. We may, however, retain prior records of your personal information for a time as may be mandated by law.
9.0 OPT OUT
Should you prefer not to keep up to date with Platform related news and services, please click on the ‘unsubscribe link’ in any communications that you receive from us. Further, you may withdraw any prior consent given to us by contacting us on the email provided herein below.
We will update your preferences as soon as reasonably practical. However, do note, even if you use the opt out option, we will not be able to remove your personal information from the databases of affiliates, franchisees, or business partners with whom we may have already shared it, prior to the date of the opt-out request. Such withdrawal of consent/opt out may result in us not being able to provide you further services and facilities.
10.0 CHANGES IN THIS POLICY
We reserve the right to change this policy at any time and changes will be effective on being posted on the Platform unless indicated otherwise. We request you to periodically review this policy as also peruse any consent requests regarding the processing of personal information that may pop up when you browse the site.
11.0 COMPLIANCE WITH LAWS
Happiest Health Systems Private Ltd is incorporated in India and we conform to the laws and practices in India relating to data storage, data protection and privacy.
12.0 CONTACT US
For any grievances you may have in respect of the processing of your data or discrepancies in it please contact:
Grievance Officer: Parvathy P B
E mail: firstname.lastname@example.org
Address: 747, 18th Main, 6th Block, Koramangala, Bengaluru – 560095, Karnataka, India.